About Us
Mission Statement
Laserlight & Fasteners Pty. Ltd. mission is simple and straightforward:
- Purpose - Laserlight & Fasteners Pty. Ltd. exists to provide fast, reliable laser and fastener products and service to small business and large corporations in the building industry.
- Vision - By providing fast response, informed expertise, and consistently high quality products and service, Laserlight & Fasteners Pty. Ltd. generates enough satisfied repeat customers to provide a stable retainer base. With the expansion of the business, new customers will generate sufficient profits to see it grow financially. This will generates sufficient profit to provide expansion, progression and competition in today’s market in Lasers and Fasteners.
- Mission - The short term objective is to develop and maintain strong working relationships with our customers and plan to further this area by continuing to offer customers value-added improvements and vertically-integrate the business to support these improvements. The long term objective is to continue in a steady pattern of growth, attract a larger customer base and be in a more attractive negotiating position. This will help to provide the financial strength needed for the company to achieve its goals.
The mission statement emphasizes the importance Laserlight & Fasteners Pty. Ltd attaches to its core business and does not reflect the full range of value-added products and services offered by the organisation.
Goals and Objectives
“ Laserlight & Fasteners Pty. Ltd. is committed to providing high-quality products and services to all customers”.
We will meet our customers’ changing needs by providing:
- Innovative and easy-to-use products and services;
- Friendly service by knowledgeable staff;
- Consistent on-time delivery;
- Value for money; and
- Modern, efficient lasers, fasteners and other products.
We will build our people’s commitment to these goals by:
- Promoting job satisfaction;
- Encouraging participation in the success of the business;
- Recognising outstanding service to customers; and
- Rewarding outstanding performance.
Aligned to the Mission Statement, the goals and objectives of Laserlight & Fasteners Pty. Ltd are designed to encourage a high standard of customer service and efficient operation throughout the organisation. They also encompass the fuller perspective of the 'innovative and easy-to-use products and services' which fall outside the core products and competencies of the mission statement.
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Shop Address
Laserlight & Fasteners Pty. Ltd
94 Bell St, Heidelberg Heights Vic 3081
Tel : (03) 9455 0622
Fax : (03) 9455 0677
Mob: 0401 949 154
Opening Hours
7:30 AM and 5:30 PM Monday to Friday
Laser Servicing
Hire, Sales and Repairs We maintain our known expertise in Laser Servicing, Hire, Sales and repairs for all types of Laser Levels on the premises. Each Laser repair and service comes with a certificate of assurance at no cost to you at all, thereby providing you with the highest of possible quality control standards and peace of mind. We also come to you directly on site to collect any Laser etc.. that requires servicing and calibration and have it returned to you within two working days. Feel free to contact us. |